Originally posted by btweengigs:
Tony...
Confirmation by phone a day or two prior to a job can be a big help. Some clients call me to confirm. And, sometimes I will call, especially if the client is not a regular. But I don't do it as often as I should. The fact is, clients do appreciate a call to be sure everything is right.
eddie
You are absolutely correct, and that's something I do 99% of the time ... didn't do it on this one ... it was just destined to be a problem ...
t.
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