I don't have a KN7000 but I can't help but wonder why, if Eddie Williams in the U.S. provides disks and assistance to owners, shouldn't Chris Whitehead be offering the same service to the U.K. owners? And shouldn't Technics, through Eddie Williams and Chris Whitehead, offer an explanation to owners why they should install these upgrades and what impact, if any, failure to install will have on their instruments. It seems to me that rather than getting upgrades from Germany, U.K. owners should be getting upgrades direct from our U.K. Technics representatives along with appropriate instructions/explanations written in English.

Just some thoughts.