hbinfo2001,
If you do not get a timely-satisfactory response from KETRON Italy, we at KETRON USA can help fix your new SD60 Pro. We can be reached at Ajaminc@Gmail.com or call 267-323-5005.
Thanks,
PS: For future references to those in Canada, we do sell KETRON products to many Canadian cusotmers as well and garantee good after-sale product support and service.