Update: Microsoft Windows 10 update messed up my V-Console for Genos setup
Microsoft released a Windows update on November 2, 2018. Once my V-Console laptop got updated, the V-Console for Genos program started to have problems - the Genos (upper keyboard) and Kronos (lower keyboard) still transmitted MIDI signals to V-Console, but there was no sound from Genos. The V-Console for Genos did not receive any MIDI signals from the JG3 Tech 24-note pedal. Later on, V-Console 32-bit program ran and could be found in the process table of Task Manager, but V-Console is not showing its GUI on any screens - my V-Console for Genos was total broken at that time.
In order to debug and resolve the problem, I went through the following steps:
1. Uninstalled the latest Windows 10 update dated November 2, 2018.
2. Reinstalled V-Console 2,1,4 for Genos software, and replaced the bad version of V-Console.exe binary with the newer version that John Beesley gave me.
3. Uninstalled the Yamaha USB driver 3.1.4, and reinstalled it.
4. Uninstalled the driver of Roland UM-ONE mk2, reinstalled it (from Windows update).
5. Removed Logitech Brio 4K webcam from the laptop.
6. Removed the external touchscreen monitor.
V-Console then ran showing its GUI, but the JG3 Tech 24-note pedal still did not work with V-Console. The JG3 Tech 24-note pedal worked fine with direct hookup with Kronos and Roland XP30 synths, so it was working properly. The problem seemed to be caused by the Roland UM-ONE mk2 USB-to-MIDI interface after the Windows 10 update.
Then I installed the MIDIOX program
http://www.midiox.com/ recommended by John Beesley to debug outside of the V-Console program, and found that there was no MIDI signals coming from the Roland UM-ONE mk2 USB-to-MIDI interface. I then replaced the Roland UM-ONE mk2 with the iRig 2 USB-to-MIDI interface, and also powered off / on the JG3 Tech 24-note pedal. After this I could see MIDI signals coming from the iRig 2 on MIDIOX program.
I then reconfigured V-Console to use iRig 2 for the connection of the JG3 pedal, then exited V-Console, and shutdown the laptop. Then I hooked the external touchscreen monitor back and set it as the primary display, booted the laptop back up, and now V-Console works fine as before. I wasted a whole day in debugging and fixing V-Console problem caused by Windows update.
Conclusion:
1. Windows 10 update messed up my laptop environment for V-Console. For now, I paused the Windows update till a month later, and will keep pausing Windows updates since I need WiFi to be on. For other V-Console users with the dedicated Windows tablet, I would recommend other V-Console users to turn off WiFi of the V-Console Windows tablets, or disable Windows Update Service, to prevent unexpected V-Console outage caused by Windows 10 updates.
2. The Logitech Brio 4K webcam might have caused some USB conflicts. I was using the Logitech Brio 4K webcam clamped upside down above the Kronos 2 88-key to continuously monitor the 8-inch touchscreen of the keyboard, and feed the signal to ManyCams for video left/right and vertical flips to pass to Windows 10 Camera app so I can see the very fine, almost unreadable fonts of the Kronos 2 touchscreen on the much larger 15.6-inch laptop screen. Now I will have to make do with the Kronos Editor software on the laptop.
Thanks,
Paul