Russ, you are my good friend and I know about your problem and respect you for speaking up. Of course what happened was wrong.
However, I think most of the problem NOW is with the distributor. They have not shown much interest or expertise in developing their marketing system. I had a relationship with them for a while and they are really nice folks but just don't seem to make a priority of this particular branch of their import operation. I must say they treated me great and fairly.
But, if it weren't for AJ, there most likely wouldn't be any support for Ketron in the US at all by now.
I think he took a bad situation and made an opportunity to build his business from it. There is no disputing that he knows the product from the inside out. He is in on development of the product from the ground up. He flew directly from the factory in Italy to our little puddle here in Louisiana with the first Audya to reach the states. Even in that early stage of infancy it sounded fantastic. He told us to be patient and it would be truly great in time. And it was, in around three or four years!
Evidently he has the approval and blessing of both the distributor and Ketron Italy. I only hope he is training someone to step in if, or when, they are needed.
Maybe it's time to consider forgiving this particular trespass and hope some good has come of it.

Plan B is we will fly to New Jersey and buy the distributorship.
With your marketing expertise and my sly wit, movie star looks and sparkling personality we could transform the entire industry!
We'll hire Diki for Public Relations Director. Rory can be our famous name endorser. Henni will handle our South African operations. Gary can entertain prospective dealers on his yacht. DNJ will handle all Ebay sales. Fran will show him how.
We'll have a Brubeck model that only has Jazz styles in it.
Chas can be corporate pilot and consultant for creating B3 sounds. Oh the possibilities are endless.

DonM
P.S. Don't be mad at me, you don't pay me to be just a yes-man.