TWD,

I know exactly what went on, I was there, this is going over old ground, you have helped a lot of people with their Audya problems, but if there wasn't a TWD in the UK what would we do, Ketron have never had a KB back to the factory to my knowledge, it's a bit like toothpaste, it's easy to get out but impossible to put back in. You keep looking after their problems and they will never stand on their own two feet. £4300 is a lot of money for a piece of kit that only one man on the island can repair, stop taking what I say personally, my gripe will always be the manufacturer, they need to look at their customer care, or lack of it, if I bought a new car and you were the only person in the UK who could fix it if it went wrong, figure it out.
I know if you bought a Ketron from Thomann Germany, they wouldn't be taking the top off if it went wrong, back it would go to Italy, now there would be confidence. You must have put in a lot of unpaid hours for Ketron, I do hope they appreciate what they have in the UK looking after their interests, I have a sneaking feeling if they went down the pan you would be the last to hear of it.

Regards

Tony