TWD,
Is right Robbo and if you were in the UK you would get it fixed, he would fix it, if your dealer can't put it right then it should go back to Italy and ketron need to look at their dealerships they are just taking your money and moving boxes. I did tell you an enigma in an enigma you see TWD does not have the same problem with all the stops pulled out. You have only found one piece of gold Robbo now go find some more, the first bit was fools gold ( only kidding) I know what the pain is like with the Audya I had a dose. When you were a lad.

Hope you do get it fixed ?????
I just have this funny feeling about this and it will not go your way!!
Do you know how far Italy is from you.
Best wishes
Tony