The first Bose L1 I received had a fork-lift hole through the box that held the base unit. The hole was through the box and the base unit. I refused to accept the box, called Bose and they sent me another one by Fedex the next day. It arrived without a scratch on the box. I no longer use UPS because of the many, many damage problems I've had with them in the the past. Seems as if everything seems to arrive in good condition with Fedex, and the cost is now about the same.

Gary cool
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PSR-S950, TC Helicon Harmony-M, Digitech VR, Samson Q7, Sennheiser E855, Custom Console, and lots of other silly stuff!

K+E=W (Knowledge Plus Experience = Wisdom.)