Posted by: Fran Carango
Shipping Damage..drives me crazy.. - 01/25/11 11:36 AM
The buyer of my Technics KN2000 (mint), has informed me that there is shipping damage to the keyboard..in fact he stated it doesn't work...The KN2000 was shipping in a SKB case..It should have preserved the board....
On top of the damage notice..I also got an additional bill from UPS..because it was not wrapped in cardboard..they charged me another $8.......
I quess it was too much trouble using a carry handle on the SKB case...they rather carry a bulky box...
I asked the customer to send me verification of damage, but have not heard from him,,,yet..
Hopefully all will be worked out between the customer and UPS...The customer gave me a positive feedback, as I did him....so I guess he know's it was UPS fault...BUT..it still drives me CRAZY!!!!
On top of the damage notice..I also got an additional bill from UPS..because it was not wrapped in cardboard..they charged me another $8.......
I quess it was too much trouble using a carry handle on the SKB case...they rather carry a bulky box...
I asked the customer to send me verification of damage, but have not heard from him,,,yet..
Hopefully all will be worked out between the customer and UPS...The customer gave me a positive feedback, as I did him....so I guess he know's it was UPS fault...BUT..it still drives me CRAZY!!!!