Russ what does the email actually say from Ketron, they have been selling through Thomann for a while now at reduced RP, this is the way the World is going, get your customer to tick satisfaction boxes and you are away.
If I wanted to buy a Ipad, would I need to touch and feel it before I bought it, no you would probably buy it over the internet .
It is a shame the way things are going but you are either on the bus or off! http://www.thomann.de/gb/ketron_audya_4.htm

Tony