Hi Russ,

I can empathize with Ketron. When I worked for Generalmusic, the biggest problem was not having enough retailers around the U.S. And I know first hand how difficult it is to get a store owner to stock a product that is not one of the main brands. I truly felt that GEM had products that competed easily with other brands and I'm sure Ketron does as well. But if stores won't stock them, then some other avenue has to be explored. When a customer contacted me or the GEM offices complaining that a there was no local dealer, we offered to sell them direct with a return policy and then send the profit to the closest dealer with the understanding that the dealer would service the instrument if needed.

Dave

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Wm. David McMahan
The Modulators