Skude,
try contact the Norwegian importer Norsk Musikk and see if they can help you with your
complaint and ask for a new item from Ketron.
After all, I don't think either Ketron or other Ketron representatives think all this
negative happenings and comments do any good for the sales and reputation of the brand.

There are probably some more happy and unhappy customers out there not posting at SZ,
so the number of issues might be quite higher than we know.

Good luck and happy playing.
GJ