That is almost certainly a hardware problem.
Most likely in the screen/screen driver, but since it also affects the outboard monitor it may indeed be in the video driver circuit.
Either case, something like that should be handled by a pro, with the mfr's repair likely being the faster turnaround choice due to parts procurement.
Or its time for a new lappy for the wife...
--Mac
[This message has been edited by --Mac (edited 06-29-2010).]
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