Lots of Audya Q&A make gave me a couples of questions

Is lots of peoples have problem with Audya or is it just some isolated incident ?
How Audya take care of this s..t, it's verry bad for business ?
How Audya working for other peoples,is the keyboard / module works great, satisfied ?
i got the idea that Audya keyboard is beyound the competition, is it true (i know it's only opinion)
thanks
curious as allways

MJ