Diki is one of those whose reports we've used to revise some of our software for better improvement (along with many others ofcourse). We do monitor forums and customer input from other venues too, to implement new updates.
Obviously your listening the wrong people then because Diki doesn't even own an Audya and your keyboard is still crashing at this very late stage in it's life.
Not responding to every post/email (due to time constraints)doesn't mean the concern is not being reviewed and implemented (if found tangible).
So you are ignoring emails as well as posts on a public form ?.
Letting them go ignored paints a very horrible picture about the company and the Audya. You guys need to be all over damage control right now. How could anyone have confidence in buying your keyboard as it stands right now when all that's been said.
Just my 2 Cents
James
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