Diki is one of those whose reports and reviews we've used to revise some of our software for better improvement (along with many others ofcourse). We do monitor forums and customer input from other venues too, to implement new updates for our instruments.

Not responding to every post/email (due to time constraints)doesn't mean the concern is not being reviewed and implemented (if found tangible).

Thanks,

AJ

[This message has been edited by Ketron_AJ (edited 11-19-2009).]