Tony,
the fact that they are working on a manual is not excuse for ignoring their customers,
of course they speak English, you kidding?
all i have to say is ,
if this is how Ketron treats their customers, it is very sad indeed.
i think we deserve a bit more consideration and respect
and if they are not going to reply when they say they will 12-24 hrs.
then REMOVE the support from the website
all this is TURNING ME OFF from buying anything KETRON and that includes of course the AUDYA
[This message has been edited by leezone (edited 06-16-2009).]