Originally posted by Ensnareyou:
The appropriate thing to do would have been to never post this to the NET. The business between you and your client is exactly that, your business not anyone else's. Posting a personal e-mail from your client to you on the NET is not only rude, it shows a lack of respect on your part for him. Does your client know that you posted his personal e-mail on the NET? I'll bet if he did you wouldn't have to ponder what you need to do in this situation, he'd make the decision for you and never use your services again. His e-mail spelled things out quite clearly for you and he was being quite nice to you. In return what you did was simply wrong.
In my business I have many high profile clients... If I ever posted anything personal from them as you did it would kill my business. What you did shows a complete lack of tact on your part. I guess if that works for you great, but I believe good business is built on trust.
Geez, why don't you tell us how you really feel. I find that a bit dramatic. We're not talking highly confidential info or sharing secrects about a rocket launch here, it's a gig for Pete's sake. Your business is totally different as you say " high profile clients."
Bill for one I'm glad you posted that e-mail and question. If I were in your shoes, I would have posted just as you have. When I read your question I had no idea on how I would have handled it. It's certainly a judgement call and I would have been a bit undecided which way to go. But now that the facts are out and other's have commented. It seems that number 3 is the way to go, I would have taken that advice myself. Best wishes.
[This message has been edited by Pacesetter (edited 12-18-2006).]