I've notice lately that Guitar Center has added some restriction on their 30 day full refund policy. If you buy recording gear or pro workstation keyboards such as Tritons, Motifs, etc., they are now charging a 15% restocking fee with a 14 day return period. Being a small store and knowing how most customers hate not buying new in the box merchandise, I think the chain stores have seen their return policys hurt their bottom line. According to manufactures I've spoken with, changes in return policies are changing all over. Even Costco has posted changes in their policy for refunds from "we will take back anything, anytime, to restrictions in computer refunds, etc. As you have been discusing with these posts, it has been great for the consumer but awful for the retailer because of the try it, use it and return it attitude so many consumers have openly admitted to. Small dealer like myself have a heard time with returns and return policys because of tight cash flow, and lower inventories, but even the big box stores have their problems as well as we are seing now. Here is Guitar Centers policy as taken from their website regarding certain restrictions to their 30 day cash return policy:
"There is a 14-day return period and 15% restocking fee on open-box returns within the following product categories:

• Recording devices - multitrack and mixdown
• Studio monitors
• Rackmount signal processors
• DJ mixers, turntables, and CD players
• Pro workstation keyboards
• Fog machines and lighting effects"
George Kaye
Kaye's Music Scene
Reseda, California