Thanks for the support guys. I will pursue this further and keep up some of the heat but Freehand is a small company and I doubt there is much of a corporate "ladder" to bother with. They have been avoiding further discussions about the problems with OS 4 and XMMS on their own forums (even though they claimed some problems had "simple fixes") and I had long suspected they had hit a wall. Obviously if they could fix the problems then they would. They could at least refund the $50 I paid for the Premium Tools but even the request I sent for that has gone unanswered. In short, they suck. Maybe frankieve as a dealer can get better answers than I can as a lowly customer.

My concept was to use the MPP both for music display and for MP3 accompaniment with a digital piano (Kawai ES4), thus making an ultra-compact rig for small gigs. I fed the MP3 output through the piano so the sound would come out of the piano's internal speakers. And it works more or less, mostly because I have developed a few work-arounds to the faults (like inserting 1.5 seconds of silence in front of all my MP3's). When using my arranger rig I use the MPP as a music display like anyone else so operationally I'm getting about 90% of the usage I expected out of the MPP... but what a difference a few bug fixes would have made. Guess we'll never know. The rig looks nice though: