Gary..... Thank God manufacturers do not make product for the lowest common denominator! We would still be driving Model T's if you think they should never make anything better than 90% of the users use.....

And, to be honest, I think you are being a bit harsh about the average user's capabilities... I've seen plenty of amateur users able to utilize well some more esoteric functions. If it weren't for the demand for new features (according to your vision, what demand is there if no-one uses any of it?), you'd still be playing a Rhythm Ace....

If COMPLETE mastery of an instrument is necessary before you feel new features are justified, can you (or anyone?) honestly say that you knew EVERY single feature and capability of your previous arranger BEFORE you chose to 'move on up'..... I doubt it. It's the new sounds and new styles that usually make people move, and the new OS features are a bonus. Some use them, some don't, but it still doesn't stop the new arranger from sounding better.....

I agree that manuals could be better, but as in so many computer-based things, third-party books and instructional DVDs are usually better than the manufacturers own literature, but not many want to fork out enough money for those to make it worthwhile for the writer......

If people are happy at the level they are at, kudos to them! If not, it really doesn't take much work to go and learn the features.....
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An arranger is just a tool. What matters is what you build with it..!