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#484575 - 12/19/19 11:52 AM Quandry and Critical Problem Genos
Stephenm52 Offline
Senior Member

Registered: 04/13/05
Posts: 5126
Loc: USA
Ok I've got my biggest Christmas gig of the year coming up tomorrow Friday the 20th. I just shipped my SX900 to Florida, I thought I'd run thru some of the Christmas tunes for tomorrow's 2 hour gig. YIKES my Genos will not recognized the user area where I had registrations stored for both Christmas and non Christmas gigs. Since I cannot access the user area I cannot access the USB drives either where I have back up stored.

Any suggestions?

If I can't solve this the Pa4x I hope will come to the rescue.


Edited by Stephenm52 (12/19/19 11:53 AM)

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#484577 - 12/19/19 12:01 PM Re: Quandry and Critical Problem Genos [Re: Stephenm52]
Eric, B Offline
Senior Member

Registered: 12/15/99
Posts: 2028
Loc: Ventura, Ca, USA
Hi Stephen,
Do you have more info you can give us?
What have you done so far?
Can you access user area without inserting the USB stick?
If no it would be the KB if yes it would be the stick etc.
Screen shots also help.
Eric


Edited by Eric, B (12/19/19 12:01 PM)
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#484578 - 12/19/19 12:06 PM Re: Quandry and Critical Problem Genos [Re: Stephenm52]
DonM Offline
Senior Member

Registered: 06/25/99
Posts: 16735
Loc: Benton, LA, USA
You can only access Registrations in User from the Registration menu. If a different menu is open, you won't see Registrations, only what that menu calls for. You probably know this but it's easy to overlook.
Press both Registration Buttons at the same time and then hit up arrows til you get to where you can select User.
It's the only thing I can think of.
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DonM

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#484579 - 12/19/19 12:09 PM Re: Quandry and Critical Problem Genos [Re: Stephenm52]
Stephenm52 Offline
Senior Member

Registered: 04/13/05
Posts: 5126
Loc: USA
Eric,

1.I did a keyboard reset.
2.I recalibrated the touch screen
3.The user area with or without the USB stick cannot be accessed. 4.My first thought was it was the USB stick but I tried others and they show a USB stick is present with the amount of space on it
5. tried the usb sticks in my Mac and all the files are appearing when at the computer.


Edited by Stephenm52 (12/19/19 12:09 PM)

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#484580 - 12/19/19 12:17 PM Re: Quandry and Critical Problem Genos [Re: Stephenm52]
Stephenm52 Offline
Senior Member

Registered: 04/13/05
Posts: 5126
Loc: USA
Don,

Thanks for the input but I tried what you suggested, that's not the problem. Looks like it could be a problem with the touch screen? When I touch the part of the screen that reads "user" it just blinks but stays on the preset settings. With that said I cannot access my custom styles. The weird part I've saved a few as favorites and I can access those.

I'm going right to work on updating Songbook on my Pa4x with a Christmas set list. I can't depend on the Genos tomorrow.


What's weird is I usually play the Genos everyday and used it on a gig a couple of days ago and there wasn't a problem.


Edited by Stephenm52 (12/19/19 12:24 PM)

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#484581 - 12/19/19 12:27 PM Re: Quandry and Critical Problem Genos [Re: Stephenm52]
leeboy Offline
Senior Member

Registered: 10/09/04
Posts: 2580
Loc: Ocala, FL USA
Did you add any files since it last worked OK??
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#484582 - 12/19/19 12:27 PM Re: Quandry and Critical Problem Genos [Re: Stephenm52]
DonM Offline
Senior Member

Registered: 06/25/99
Posts: 16735
Loc: Benton, LA, USA
Can you hook it to a PC? If you can see the USER drive that way, you can copy it to a USB drive to get you by temporarily.
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DonM

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#484584 - 12/19/19 12:53 PM Re: Quandry and Critical Problem Genos [Re: Stephenm52]
Stephenm52 Offline
Senior Member

Registered: 04/13/05
Posts: 5126
Loc: USA
I just called Frankieve, he asked the same question Lee asked. No I did not add any user files recently. Yes I can can connect it to a PC, great idea Don.

I'm going to call Yamaha tech support but in the meantime I'll finish getting the 4x ready for tomorrow.

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#484585 - 12/19/19 12:54 PM Re: Quandry and Critical Problem Genos [Re: DonM]
tyroschuck Offline
Member

Registered: 11/24/10
Posts: 107
Loc: Downey, CA, US
You recalibrate touchscreen and now screen blinks certain times.
Could this be related?
Good luck.
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GENOS

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#484586 - 12/19/19 01:01 PM Re: Quandry and Critical Problem Genos [Re: Stephenm52]
Dnj Offline
Senior Member

Registered: 09/21/00
Posts: 43703
Use the sx900? Shoudn't all your genos song info load right into that one?


Edited by Dnj (12/19/19 02:44 PM)

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