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#464420 - 01/10/19 10:07 AM Story about buying the PA4X
skude Member Registered: 07/15/09 Posts: 388	I finally made my decision to buy the PA4X. Went to the local music store ( been a customer for over 50 years) we agreed on price and delivery before Christmas. Got order confirmed on e-mail. they should call me for pickup asap. Two days before Christmas, nothing heard, I called them, then they said they could not sell it for the we price agreed on. What they wanted now was more than I was willing to pay, so I cancelled the order. Then I contacted another store, price there was even better than the first one. It was not in stock but was coming from the distributor in Sweden. This was close to Christmas and the distributor was closed until jan. 2. Promised to ship it jan. 2. that did not happen, shipped jan. 8. shipped to me from the store today. Wrong model, oriental version, and that’s not what I ordered. So here we are back to start. No gigs booked for jan. And I was ready to put a months work into the PA4X , now the PA3X probably has to do the job next month also. Not easy, frustrated, yes. lol. skude
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#464423 - 01/10/19 10:33 AM Re: Story about buying the PA4X [Re: skude]
Bachus Senior Member Registered: 03/02/06 Posts: 7143	Originally Posted By skude I finally made my decision to buy the PA4X. Went to the local music store ( been a customer for over 50 years) we agreed on price and delivery before Christmas. Got order confirmed on e-mail. they should call me for pickup asap. Two days before Christmas, nothing heard, I called them, then they said they could not sell it for the we price agreed on. What they wanted now was more than I was willing to pay, so I cancelled the order. Then I contacted another store, price there was even better than the first one. It was not in stock but was coming from the distributor in Sweden. This was close to Christmas and the distributor was closed until jan. 2. Promised to ship it jan. 2. that did not happen, shipped jan. 8. shipped to me from the store today. Wrong model, oriental version, and that’s not what I ordered. So here we are back to start. No gigs booked for jan. And I was ready to put a months work into the PA4X , now the PA3X probably has to do the job next month also. Not easy, frustrated, yes. lol. skude Things like that indeed are very frustrating... I think i would be furious aboutthe 1st location And write about this in social media.. _________________________ Yamaha Genos, Roland Jupiter 80, Ipad pro. http://keyszone.boards.net
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#464435 - 01/10/19 12:15 PM Re: Story about buying the PA4X [Re: skude]
124 Senior Member Registered: 01/01/09 Posts: 2195	Yep, you'd been a customer for fifty years and they pull a stunt like that? I'd be putting that about for sure. I feel your pain, Skude.
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#464441 - 01/10/19 02:24 PM Re: Story about buying the PA4X [Re: skude]
SAM CA Member Registered: 06/24/18 Posts: 151 Loc: Los Angeles	I agree with Bachus. Do they have a Yelp page? It will teach them a lesson or two!
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#464442 - 01/10/19 02:40 PM Re: Story about buying the PA4X [Re: skude]
DonM Senior Member Registered: 06/25/99 Posts: 16735 Loc: Benton, LA, USA	I wouldn't burn bridges. You might need them in the future. Turn the other cheek. _________________________ DonM
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#464443 - 01/10/19 04:35 PM Re: Story about buying the PA4X [Re: skude]
vangelis Member Registered: 12/31/03 Posts: 424 Loc: FLORIDA	It doesn't matter how many years you buy from a store it's all about the profit margin that they make to keep in this fast paced business. You move on and buy it from some were else support is bad anywhere you buy these days. _________________________ Currently main setup on stage are:KORG PA4X,PA1000
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#464447 - 01/10/19 06:01 PM Re: Story about buying the PA4X [Re: DonM]
bruno123 Senior Member Registered: 06/04/02 Posts: 4912 Loc: West Palm Beach, FL 33417	Don, that’s a bit of wisdom, it’s really not worth the effort. When it is all over, you’re upset and they are off to their next sale. John C.
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#464450 - 01/10/19 09:15 PM Re: Story about buying the PA4X [Re: vangelis]
Bachus Senior Member Registered: 03/02/06 Posts: 7143	Originally Posted By vangelis support is bad almost anywhere you buy these days. I reapaired the obvious mistake .. There are still a few exceptions where support is still great. Most of the time family owned and operated businesses. _________________________ Yamaha Genos, Roland Jupiter 80, Ipad pro. http://keyszone.boards.net
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#464453 - 01/11/19 02:04 AM Re: Story about buying the PA4X [Re: skude]
skude Member Registered: 07/15/09 Posts: 388	Well, the Christmas Holiday made me cool down, so I will let it go. When I cancelled the order I did it to the owner himself, that I have known all these years, he knows what I think about this. I will leave it there, and not spend more time going nowhere. But they should not complain when people buy online. Cannot blame this other store for getting the wrong version, it's all on the distributor . Will get a new time of delivery of the wright one later today, my fingers crossed. lol skude
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#464454 - 01/11/19 02:20 AM Re: Story about buying the PA4X [Re: DonM]
Nigel Admin Registered: 06/01/98 Posts: 6482 Loc: Ventura CA USA	Originally Posted By DonM I wouldn't burn bridges. You might need them in the future. Turn the other cheek. Screw that they need you more than you need them. I would slam them so others don't have to put up with bad business practices. If you don't they will continue bad business practices.
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