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#444708 - 01/14/18 02:50 AM Re: My recent bad experience with Ketron UK [Re: jdx]
bruno123 Online   content
Senior Member

Registered: 06/04/02
Posts: 4912
Loc: West Palm Beach, FL 33417
There are times when people need to vent; need to talk about the poison they have stored inside. Synth Zone is a place that this can be done – we cannot all be a Don Mason. The best part is we do not have to agree or read the posts.

I did not read everything that was on JDX’s post; I felt his venting and moved on.

My thought; he needs to vent to hear himself -- so be it.
Life can be good, John C.

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#444710 - 01/14/18 03:29 AM Re: My recent bad experience with Ketron UK [Re: jdx]
spalding1968 Offline
Senior Member

Registered: 09/19/08
Posts: 1264
Loc: United Kingdom
Hi JDX my post was not a criticism of you . Tone is not always easily detected when I post . You certainly have not caused any offence to me . Say what you like on this forum . Most of us are cool with whatever comes up however it comes up so long as it is well intentioned.

I was merely pointing out the irony of your thread title in respect of the post I quoted .

Glad you have moved on. But if you have not officially complained then you should .

Either way enjoy your Genos .


Edited by spalding1968 (01/14/18 03:30 AM)

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#444711 - 01/14/18 03:46 AM Re: My recent bad experience with Ketron UK [Re: jdx]
jdx Offline
Member

Registered: 09/29/04
Posts: 224
Loc: Liverpool U.K.
Thank you spalding.
I appreciate that.

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#444777 - 01/15/18 10:28 AM Re: My recent bad experience with Ketron UK [Re: jdx]
captain Russ Offline
Senior Member

Registered: 01/02/04
Posts: 7285
Loc: Lexington, Ky, USA
Ketron better in the US?.....NOT!

On the reliability and ethics fronts, they're really at the bottom of the heap!

R.


Edited by captain Russ (01/15/18 10:28 AM)

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#444781 - 01/15/18 11:29 AM Re: My recent bad experience with Ketron UK [Re: jdx]
hammer Offline
Senior Member

Registered: 01/27/08
Posts: 2397
Loc: Texas
Russ,
I wish you were wrong but unfortunately Ketron, as a company, just does not support it's customers and many of the dealers or not much better. I have used 2 Ketron SD7 keyboards for the past 3 years and have absolutely zero regrets about buying them. They are my "go to" gig keyboards even though I also own the new Genos.

That said, if AJ were not available to sort out issues and answer questions and provide support I would probably not buy Ketron products. I often wonder if Ketron Italy knows how vital he is to the USA market. I remember having an issue with a SD2 module and the dealer I think was in NJ or New York and would not even return phone calls. AJ stepped in and replaced the unit without charge after he read my post on this forum.

Deane

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#444792 - 01/15/18 02:04 PM Re: My recent bad experience with Ketron UK [Re: jdx]
Bernie9 Offline
Senior Member

Registered: 09/21/02
Posts: 5507
Loc: Port Charlotte,FL,USA
As my daddy used to say," He has a rough row to hoe".

Bernie
_________________________
pa4X 76 ,SX900, Audya 76,Yamaha S970 , vArranger, Hammond SK1, Ketron SD40, Centerpoint Space Station, Bose compact

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#444795 - 01/15/18 02:44 PM Re: My recent bad experience with Ketron UK [Re: jdx]
Dnj Offline
Senior Member

Registered: 09/21/00
Posts: 43703
we all have our choices....

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#444797 - 01/15/18 03:06 PM Re: My recent bad experience with Ketron UK [Re: jdx]
rikkisbears Offline
Senior Member

Registered: 12/22/02
Posts: 6020
Loc: NSW,Australia
AJ needs to be cloned. We need one in every country that sells ketron. Support here in Australia is not good either.
_________________________
best wishes
Rikki 🧸

Korg PA5X 88 note
SX900
Band in a Box 2022

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#444903 - 01/16/18 11:24 PM Re: My recent bad experience with Ketron UK [Re: jdx]
Nigel Offline
Admin

Registered: 06/01/98
Posts: 6482
Loc: Ventura CA USA
Originally Posted By jdx

I am very sorry if any offence has been caused to anyone here by airing my frustration on this forum ... best wishes to you all.


No offense taken here. You are free to air your opinions and problems here.

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#444908 - 01/17/18 03:29 AM Re: My recent bad experience with Ketron UK [Re: Nigel]
Rfinnshw Offline
Member

Registered: 03/06/08
Posts: 143
Loc: Vero Beach, Florida
Nigel,
Thanks for your Post and reinforcement. It would be a pity to not be able to share experiences on this wonderful Forum in fear of being monitored by the PC Police. clap
Ron, in Vero Beach, Florida

Originally Posted By Nigel



No offense taken here. You are free to air your opinions and problems here.
_________________________
Ketron SD5, LD Maui 5, HK Lucas Nano 300, EV ND96

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