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#406714 - 08/10/15 09:43 AM Monster Cables Great company service...
Dnj Offline
Senior Member

Registered: 09/21/00
Posts: 43703
On a gig the other day one of my main Monster Mic cables went bad..I bought it in 2012 of course they have a LIFETIME warranty.......
I found the receipt,...called them up today,......and since they discontinued that line of mic cables they bumped me up to the next quality level of cables and are sending me a new one ASAP!! clap

http://www.monsterproducts.com/

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#406717 - 08/10/15 09:58 AM Re: Monster Cables Great company service... [Re: Dnj]
Bachus Offline
Senior Member

Registered: 03/02/06
Posts: 7143
Lifetime warranty on cables? They would go broke, its allways the cables that break.
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#406718 - 08/10/15 10:01 AM Re: Monster Cables Great company service... [Re: Bachus]
Dnj Offline
Senior Member

Registered: 09/21/00
Posts: 43703
Originally Posted By: Bachus
Lifetime warranty on cables? They would go broke, its allways the cables that break.


thats why they cost so much vs cheap cables... cool2

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#406720 - 08/10/15 10:08 AM Re: Monster Cables Great company service... [Re: Dnj]
tony mads usa Offline
Senior Member

Registered: 01/16/02
Posts: 14376
Loc: East Greenwich RI USA
Originally Posted By: Dnj
On a gig the other day one of my main Monster Mic cables went bad..I bought it in 2012 of course they have a LIFETIME warranty.......
I found the receipt,...called them up today,......and since they discontinued that line of mic cables they bumped me up to the next quality level of cables and are sending me a new one ASAP!! clap
http://www.monsterproducts.com/


That's great Customer Service ... my problem would have been finding the receipt, but guys like you and Gary are far more organized than I am ... wink
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t. cool

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#406726 - 08/10/15 10:38 AM Re: Monster Cables Great company service... [Re: Dnj]
Dnj Offline
Senior Member

Registered: 09/21/00
Posts: 43703
Tony I use a Neat scanning program I scan all receipts and they retain on my computer.... a great investment.

https://www.neat.com


Edited by Dnj (08/10/15 10:39 AM)

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#406727 - 08/10/15 10:48 AM Re: Monster Cables Great company service... [Re: Dnj]
travlin'easy Offline
Senior Member

Registered: 12/08/02
Posts: 15560
Loc: Forest Hill, MD USA
there is a reason I make my own cables - haven't had a cable that I made fail - EVER!

Gary cool
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PSR-S950, TC Helicon Harmony-M, Digitech VR, Samson Q7, Sennheiser E855, Custom Console, and lots of other silly stuff!

K+E=W (Knowledge Plus Experience = Wisdom.)

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#406728 - 08/10/15 10:59 AM Re: Monster Cables Great company service... [Re: Dnj]
DonM Offline
Senior Member

Registered: 06/25/99
Posts: 16735
Loc: Benton, LA, USA
That's because you don't sing hard enough.
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#406737 - 08/10/15 01:53 PM Re: Monster Cables Great company service... [Re: tony mads usa]
Dnj Offline
Senior Member

Registered: 09/21/00
Posts: 43703
tony.......

Quote:
That's great Customer Service ... my problem would have been finding the receipt, but guys like you and Gary are far more organized than I am ... wink



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#406738 - 08/10/15 02:09 PM Re: Monster Cables Great company service... [Re: Dnj]
Bernie9 Online   content
Senior Member

Registered: 09/21/02
Posts: 5508
Loc: Port Charlotte,FL,USA
Don
That is funny lol.
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#406751 - 08/10/15 03:53 PM Re: Monster Cables Great company service... [Re: DonM]
travlin'easy Offline
Senior Member

Registered: 12/08/02
Posts: 15560
Loc: Forest Hill, MD USA
Originally Posted By: DonM
That's because you don't sing hard enough.


Yeah, you're probably right, but I wouldn't admit to it. wink

Gary cool
_________________________
PSR-S950, TC Helicon Harmony-M, Digitech VR, Samson Q7, Sennheiser E855, Custom Console, and lots of other silly stuff!

K+E=W (Knowledge Plus Experience = Wisdom.)

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