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#328682 - 07/13/11 09:47 AM Warranty info. on Audya?
Shade of pale Offline
Member

Registered: 02/21/05
Posts: 314
Loc: Allen, TX, USA
Did you guys recieve warranty information or any info to register the product when you purchased Audya? thanks
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Tye

SD9, Audya5, Genos, Roland XP60, 2 Yamaha DSR12, 2 Yamaha Sub, 2 Turbosound 2000

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#328687 - 07/13/11 10:55 AM Re: Warranty info. on Audya? [Re: Shade of pale]
Leibniz Offline
Member

Registered: 06/04/11
Posts: 61
Loc: Jerusalem
Hi,

I'm going to get the Audya soon (it's on its way from Italy). Before purchasing I asked Frank from Audioworks about the warranty and according to what he said there should be a factory warranty on it.

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#328689 - 07/13/11 11:11 AM Re: Warranty info. on Audya? [Re: Shade of pale]
leezone Offline
Senior Member

Registered: 06/24/08
Posts: 3131
i'm guessing 1 year from date of purchase
do correct me if i'm wrong

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#328692 - 07/13/11 11:26 AM Re: Warranty info. on Audya? [Re: Shade of pale]
dreamer85 Offline
Member

Registered: 01/13/11
Posts: 131
Loc: Portugal
In Portugal the warranty is 2 years from date of purchase.
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www.youtube.com/lionelalexandre

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#328697 - 07/13/11 12:19 PM Re: Warranty info. on Audya? [Re: Shade of pale]
leezone Offline
Senior Member

Registered: 06/24/08
Posts: 3131
dreamer, you in Portugal?
have we spoken-emailed?

manda-me email ou PM
bom dia

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#328703 - 07/13/11 01:39 PM Re: Warranty info. on Audya? [Re: Shade of pale]
Shade of pale Offline
Member

Registered: 02/21/05
Posts: 314
Loc: Allen, TX, USA
thanks for all answering, does anybody have registerd the product? I remember when I boughr Korg or Yamaha keyboards, I did registered, with Audya5, no info at all?
_________________________
Tye

SD9, Audya5, Genos, Roland XP60, 2 Yamaha DSR12, 2 Yamaha Sub, 2 Turbosound 2000

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#328764 - 07/14/11 12:44 AM Re: Warranty info. on Audya? [Re: Leibniz]
Tony Hughes Offline
Senior Member

Registered: 01/30/06
Posts: 3944
Originally Posted By: Leibniz
Hi,

I'm going to get the Audya soon (it's on its way from Italy). Before purchasing I asked Frank from Audioworks about the warranty and according to what he said there should be a factory warranty on it.



There may well be a warranty card in the box and I think there is, but if you don't have a good dealer in your country or you buy it from outside your country then look out, also I have never heard of anyone sending the Audya back to the factory, any repairs will need to be done by your dealer, if he is miles away you might have a problem.
_________________________
Tyros 4/Pair SR 350/ PC with a i8 intel chip, XENYX 802, Ford Focus 2 litre/Tascam DR07/Brother printer/Designjet 500/ our Doris/5 Grandchildren/ white boxers short Kymart shipped over and Typhoo Tea Earl Grey

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#328770 - 07/14/11 03:53 AM Re: Warranty info. on Audya? [Re: Tony Hughes]
Tony Hughes Offline
Senior Member

Registered: 01/30/06
Posts: 3944


Frank will look after you, I am sure of that, don't buy one from Germany and think you will get it repaired, anyway most of the problems are now gone on the Audya and you are pretty safe with it, it shouldn't go wrong.

Tony
_________________________
Tyros 4/Pair SR 350/ PC with a i8 intel chip, XENYX 802, Ford Focus 2 litre/Tascam DR07/Brother printer/Designjet 500/ our Doris/5 Grandchildren/ white boxers short Kymart shipped over and Typhoo Tea Earl Grey

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#328774 - 07/14/11 04:23 AM Re: Warranty info. on Audya? [Re: Shade of pale]
Bernie9 Offline
Senior Member

Registered: 09/21/02
Posts: 5514
Loc: Port Charlotte,FL,USA
A couple members have returned theirs for repair. It is a long wait.
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pa4X 76 ,SX900, Audya 76,Yamaha S970 , vArranger, Hammond SK1, Ketron SD40, Centerpoint Space Station, Bose compact

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#328776 - 07/14/11 06:14 AM Re: Warranty info. on Audya? [Re: Bernie9]
Tony Hughes Offline
Senior Member

Registered: 01/30/06
Posts: 3944
Originally Posted By: Bernie9
A couple members have returned theirs for repair. It is a long wait.



Bernie,

I didn't know that but perhaps they will have them back if its major, have you seen the size of the box the Audya comes in sending it back, it would be lovely to play with a christmas, never mind the KB. If you throw the box away your in trouble.

Tony
_________________________
Tyros 4/Pair SR 350/ PC with a i8 intel chip, XENYX 802, Ford Focus 2 litre/Tascam DR07/Brother printer/Designjet 500/ our Doris/5 Grandchildren/ white boxers short Kymart shipped over and Typhoo Tea Earl Grey

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