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#209347 - 08/24/06 07:34 PM T2 does not recognize hard drive
jkwhyd Offline
Junior Member

Registered: 08/24/06
Posts: 8
Loc: Hayward, California, USA
I installed a hard drive for my T2 on 7/8/06 and it has been working fine. This morning when I turned my keyboard on, it didn't recognized my hard drive.

Suspecting that my hard drive has gone bad. I exchanged it for a new one and made sure that it works before I installed it on my keyboard. Unfortunately, the keyboard still doesn't regonize my new drive which leads me to believe that the problem is with the T2.

Has anyone run into such a problem before?

Please help if you have such an experience.

Joel
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Joel

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#209348 - 08/24/06 09:20 PM Re: T2 does not recognize hard drive
Dnj Offline
Senior Member

Registered: 09/21/00
Posts: 43703
this happened to me also....
You might have to reformat the HD to make it work?

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#209349 - 08/25/06 05:15 AM Re: T2 does not recognize hard drive
jkwhyd Offline
Junior Member

Registered: 08/24/06
Posts: 8
Loc: Hayward, California, USA
Please give me more details. Since the T2 does not recognize the hard drive, I'll have to format it from a PC.

Do I format it as FAT 32 or what? Is it Ok if I partitition it as well?

Thanks,

Joel
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Joel

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#209350 - 08/25/06 05:39 AM Re: T2 does not recognize hard drive
jkwhyd Offline
Junior Member

Registered: 08/24/06
Posts: 8
Loc: Hayward, California, USA
Let me be more specific. When I use function-utility-media sequence, the hard drive does not show up on the T2 screen. Therefore I cannot format it with the T2.

I can attach the hard drive to a PC and format it from there. Please let me know what choices I should use when I format it?

Thanks,

Joel
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Joel

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#209351 - 08/25/06 06:31 AM Re: T2 does not recognize hard drive
Scottyee Offline
Senior Member

Registered: 12/01/99
Posts: 10427
Loc: San Francisco Bay Area, CA, US...
Hi Joel. When I installed my 60 GB HD (Samsung MP0603H) and turned on the Tyros2, it automatically formated the drive following a prompt. I assume, because you mentioned that you first tested your new HD on another (computer) source that you formatted the drive (on the PC) as well? I'm pretty sure that Tyros requires FAT32 HD formatting, not NTFS, so if if you had formatted NTFS, that may be the problem. Because the formatting utility feature included onboard Tyros2 creates a SINGLE partition only, that's the way my HD is formatted, but because (I assume) you have the opportunity to reformat it from you PC, I'd recommend creating at least 2 partitions: one for audio rec files, and a second partition for simple Yamaha styles, regs, multipads, midis, etc. The advantage of keeping large audio (WAV) files separate from the other stuff is because it helps avoid the audio files from becoming fragmented, slowing down HD access time. If reformatting the HD FAT32 doesn't solve the problem, then I think it's time to contact Steve Deming at Yamaha USA Customer Support:

Email: ycasupport@yamaha.com
phone: (714) 522-9011 support

Following your initial contact, you'll be given a case number, and Steve or another member of Yamaha's support team will call you back with 24 hours.

Please keep us posted. Good luck.

Scott
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#209352 - 08/25/06 03:14 PM Re: T2 does not recognize hard drive
jkwhyd Offline
Junior Member

Registered: 08/24/06
Posts: 8
Loc: Hayward, California, USA
Thanks Scott for your suggestions. I just talked to the Yamaha guy and he told me that it has to be formatted as FAT 16 or it won't work.

I'll try several things and I'll keep you posted. Since the T2 is still under warranty, I may just bring it to one of the SF Bay Area authorized service center and let them figure it out.

Joel
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Joel

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#209353 - 08/28/06 03:23 AM Re: T2 does not recognize hard drive
MacAllcock Offline
Senior Member

Registered: 03/02/02
Posts: 1221
Loc: Preston, Lancashire, England
FAT16 on a 60GB drive? Doesn't sound right to me. My PSR3000 formatted a blank 20GB drive (in a USB case) using FAT32.
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John Allcock

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#209354 - 08/28/06 03:54 AM Re: T2 does not recognize hard drive
saxxman Offline
Senior Member

Registered: 10/15/05
Posts: 1433
Loc: Niceville, FL USA
Hi Joel - I think the guys are right - I had exactly the same problem you are describing. It occured because the drive I was installing in my T2 had previously been used in a laptop machine. When I installed it in the T2, the utility functions failed to recognize it. I removed it, put it back into the laptop, reformatted it (FAT 32) and when I re-installed it into the T2, it worked fine. Good luck and keep us posted!

Randy
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Randy

PA4X, SX900 (Baby Genos), Roland U-20, L1 Compact, Way 2 Many Saxes

"My computer beats me routinely at chess - but it's NO MATCH for me at kick boxing!"

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#209355 - 08/28/06 05:26 AM Re: T2 does not recognize hard drive
abacus Offline
Senior Member

Registered: 07/21/05
Posts: 5352
Loc: English Riviera, UK
FAT 16 cannot create a partition larger then 2GB, so format your drive with FAT32.
Hope this helps.

Bill
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English Riviera:
Live entertainment, Real Ale, Great Scenery, Great Beaches, why would anyone want to live anywhere else (I�m definitely staying put).

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#209356 - 09/09/06 05:33 AM Re: T2 does not recognize hard drive
jkwhyd Offline
Junior Member

Registered: 08/24/06
Posts: 8
Loc: Hayward, California, USA
After trying out some of the advice from this and other forums, my T2 still didn't recognize the HDD.

Because the T2 is still under warranty I took it to a Yamaha authorized service center in the San Francisco area. The Tech at the shop concurred with what I have found; the keyboard will only recognize the HDD intermittently. The Tech then called Yamaha for support but Yamaha offered little help other than I should try using an IBM Travelstar (40GB) HDD.

After much calling on my part to YAMAHA and telling them that the installed HDD is in on the Yamaha recommended list and that it worked fine for about a month before the problem started, Yamaha finally offered to replace the computer board of the T2.

The new computer board will be installed next week and I’ll keep you all posted on whether the problem is finally fixed.

Joel
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Joel

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