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#163370 - 10/02/07 09:57 PM Re: S900 is here - now a problem...
Taike Offline
Senior Member

Registered: 03/28/02
Posts: 2814
Loc: Xingyi, Guizhou (China)
Quote:
Originally posted by jedi:
Hey cassp,

I have been looking all over the place for a Y3K , and no luck.

I e-mailed Yamaha and asked if they could sell me one out right , or at least give a good referral.

The response Yamaha gave me was " try eBay , becuase there hasn`t been any PSR-3000 `s for a few months"

So I guess if Yamaha is telling me to go to eBay...

Well you get the point.

Best of luck in your search , if you find two that is brand new still sealed in the box , let me know I`ll take one !!

Later,
Gary

http://www.synthzone.com/ubbs/Forum29/HTML/002241.html
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最猖獗的人权侵犯 者讨论其他国 家的人权局势而忽略本国严重的人权 问题是何等伪善。

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#163371 - 10/02/07 11:53 PM Re: S900 is here - now a problem...
ianmcnll Offline
Senior Member

Registered: 07/27/05
Posts: 10606
Loc: Cape Breton Island, Canada
I have had my PSR-S900 since early June and it has worked perfectly in spite of being played 3-4 hours a day.

I checked with Yamaha Head Office and there seems to be no problems reported here in Canada.

Very disappointing to see this happen...certainly isn't doing Yamaha's reputation any good.

No company wants its customer to end up with a defective product.

Ian
_________________________
Yamaha Tyros4, Yamaha MS-60S Powered Monitors(2), Yamaha CS-01, Yamaha TQ-5, Yamaha PSR-S775.

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#163372 - 10/03/07 01:29 AM Re: S900 is here - now a problem...
Dnj Offline
Senior Member

Registered: 09/21/00
Posts: 43703
keep your 3k's & Tyros 2's at least they are proven road worthy. seeems they let these S-series units go a bit too early its really not acceptable.

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#163373 - 10/03/07 02:15 AM Re: S900 is here - now a problem...
Ensnareyou Offline
Member

Registered: 03/31/02
Posts: 491
Loc: California
Quote:
Originally posted by ianmcnll:
I have had my PSR-S900 since early June and it has worked perfectly in spite of being played 3-4 hours a day.

I checked with Yamaha Head Office and there seems to be no problems reported here in Canada.

Very disappointing to see this happen...certainly isn't doing Yamaha's reputation any good.

No company wants its customer to end up with a defective product.

Ian


Don't always believe that the manufacturer is telling you the truth. Yamaha knows full well when one of their products has serious build quality or software issues, but letting the consumer know that could be detrimental to their sales. Case in point the PSR 9000 Pro. Yamaha knew that the 9000 Pro's main processor wasn't fast enough to handle all the tasks the keyboard was supposed to do and no amount of software updates could change that. The hardware wasn't upgradeable so there was no possible fix in sight. In the end Yamaha abandoned the 9000 Pro altogether and left users who spent nearly $4K on one hanging with a keyboard that had no support and no possible fix.

Few companies will freely give out information regarding a product, whether it has numerous defects, or if it has software issues. It just doesn't make good business sense for them to be honest. Sad but true!

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#163374 - 10/03/07 03:30 AM Re: S900 is here - now a problem...
ViLo Offline
Member

Registered: 06/30/01
Posts: 461
Loc: Dallas Tx., USA
Quote:
Originally posted by cassp:
When the refurbished models start showing up for $900, maybe I'll be interested. Until then I'll keep looking for a PSR3K. Anyone?




Check this one: http://austin.craigslist.org/msg/436081711.html



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www.tagworld.com/vicentelopez


HE'S COMING, MAKE MUSIC, GET READY! smile

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#163375 - 10/03/07 04:38 AM Re: S900 is here - now a problem...
ianmcnll Offline
Senior Member

Registered: 07/27/05
Posts: 10606
Loc: Cape Breton Island, Canada
Quote:
Originally posted by Ensnareyou:
Don't always believe that the manufacturer is telling you the truth. Yamaha knows full well when one of their products has serious build quality or software issues, but letting the consumer know that could be detrimental to their sales. Case in point the PSR 9000 Pro. Yamaha knew that the 9000 Pro's main processor wasn't fast enough to handle all the tasks the keyboard was supposed to do and no amount of software updates could change that. The hardware wasn't upgradeable so there was no possible fix in sight. In the end Yamaha abandoned the 9000 Pro altogether and left users who spent nearly $4K on one hanging with a keyboard that had no support and no possible fix.

Few companies will freely give out information regarding a product, whether it has numerous defects, or if it has software issues. It just doesn't make good business sense for them to be honest. Sad but true!



I work for Yamaha Canada...but then again, I am only a tiny (very) spoke in a VERY big wheel and perhaps this information isn't available to one of their minions.

Ian


[This message has been edited by ianmcnll (edited 10-03-2007).]
_________________________
Yamaha Tyros4, Yamaha MS-60S Powered Monitors(2), Yamaha CS-01, Yamaha TQ-5, Yamaha PSR-S775.

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#163376 - 10/03/07 06:48 AM Re: S900 is here - now a problem...
Dnj Offline
Senior Member

Registered: 09/21/00
Posts: 43703
Tim keep us posted on what happens...I cant believe you have to go thru all this BS with Yamaha.

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#163377 - 10/03/07 06:53 AM Re: S900 is here - now a problem...
ianmcnll Offline
Senior Member

Registered: 07/27/05
Posts: 10606
Loc: Cape Breton Island, Canada
Good luck, Tim...don't worry, Yamaha will do you right.

They don't want unhappy campers.

Ian
_________________________
Yamaha Tyros4, Yamaha MS-60S Powered Monitors(2), Yamaha CS-01, Yamaha TQ-5, Yamaha PSR-S775.

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#163378 - 10/03/07 06:59 AM Re: S900 is here - now a problem...
lahawk Offline
Senior Member

Registered: 06/28/01
Posts: 2781
Loc: Lehigh Valley, Pa.
Hey Tim,

I'm really sorry to hear about the bad S900.

It's now come to the point that worrying about receiving a working keyboard takes presence over the excitement of actually getting, and playing a new board.

I read in another post, another member received a defective S900:

Quote:
The defective keyboard I had scratched, and it was only because Steve Demming at Yamaha had agreed to take it back that Sweetwater allowed me to return it.


Unless I read it wrong, it now sounds like you need permission to send a defective keyboard back?

The poster went on to thank Steve for taking it back?

What? Am I missing something? Thanks for taking a scratched defective keyboard back?

In my opinion Yamaha has to confront this, as it seems like it is now a real problem. All these defective S900's that have been reported is not good PR

What we really need to know is it a mass production problem with the S900, or is it an isolated batch?


Anyway, a friend of both Tim and I, is scheduled to receive his S900 today, Wednesday Oct 3. He is worried. I don't blame him. He should be happy. Not worried.

I'll let you know what happens.



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Larry
SynthZone Frapper
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Hawk Music
Sadly No More frown

♫ 🎹🎹 ♫ SX-900




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#163379 - 10/03/07 08:10 AM Re: S900 is here - now a problem...
CoasterTim Offline
Member

Registered: 06/10/00
Posts: 624
Loc: Allentown, PA, USA
Guys...
I'm still waiting for a call from the store to see what Yamaha is going to do. Seems they may have located one somwhere nearby. Anyway, FedEx is picking up the box today. That's all I know for sure at this point.

All that aside, it's encouraging to have you guys share in my disappointment. Your responses reveal one of the great advantages to this site...mutual support and understanding. It makes it all a little easier to handle...and I'm confident all will end well.

Thanks, guys,
Tim

[This message has been edited by CoasterTim (edited 10-03-2007).]
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Tim Schaeffer

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YAMAHA CVP-509 / Korg Pa300

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