**UPDATED WITH CORRECT PHONE NUMBER**
Regarding the CDís;
Here is what I have found out. The songs and additional styles have been placed on the hard drive eliminating the need for that CD. Since there will surely be operating system updates to come, it seemed like a waste to include a CD containing an O/S that would most likely be an older version by the time it got to in the hands of the customer. Software updates are made available for download from the headquarters website.
Regarding User Styles, Presets, Memories, System/MIDI settings, etc;
It is very handy to save the entire contents of RAM (containing your custom settings and data) to the hard drive. It is very easy to do.
1. Press the Disk button and select RAM from the left side of the display.
2. Highlight the word RAMFILE in the left column if it is not already highlighted.
3. Select SAVE from the right side of the display.
4. At this point I suggest creating and naming a new folder by selecting that option from the lower left of the display.
HINT: If you name the new folder AUTOLOAD then if the back-up battery has been depleted, the contents of the AUTOLOAD folder will be loaded automatically.
Regarding the Multi-Pedal;
After many e-mails regarding this pedal, I have been able to get Italy to see the importance of us having these at a reasonable price. Please contact our office at 630-766-8230 to place an order with a credit card. These pedals are due to arrive in late September but we need to get the orders in now because our offices in Italy close for the month of August.
I hope this information is helpful.
------------------Wm. David McMahan
Nat'l Product and Support Manager
GEM Community Forums
[This message has been edited by WDMcM (edited 07-26-2006).]