Hi Marty,
It's very important to carefully follow the installation procedure for the USB drivers.
You can download the procedure from my website Tech Tips page : http://www.willumspages.co.uk/page10.html Tip #1
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Willum

After silence, that which comes nearest to expressing the inexpressible is Music.
Aldous Huxley
( especially when the music is played on a KN7000....)