Hi aprilla,

The installation in the manual is straight forward except that the installation doesn't work correctly on XP even though the disk is supposed to be for XP.

Alec sent me some trouble shooting instructions for the Song Manager (KN7000) and XP which I did and that didn't help.

I don't know at what level you are with the your keyboard but the I find the manual very good for learning basic functions. But the more advanced features are only touched on. In many cases it only tell me the obvious. If the manuals were comprehensive there would have been no need for Alec to write additional manuals.

As for the web sites, what is there is great if you own a KN7000 and the converted styles that Alec just did are priceless but where is the support for all their other instruments.

The KN7000 is not only not the only instrument they make but is is not the highest priced one either.

Best Wishes
Heather