Hi Kevin,

I had the same problem with my PR54 using XP on a laptop. Alec sent me a PDF help file for Trouble Shooting the problem.

Unfortunatly I've not had a chance to try it to see it it helped but I've forwarded the email to you.

You can let me know it you have any luck.

Best Wishes,
Heather

[This message has been edited by shcox (edited 12-04-2003).]