We love our KN7000 except that we can not get our instrument and our PC to see each other for up and downloading via the USB cable.

We have Windows XP Service Pack 1 Home Edition installed and have tried it on another machine using XP Professional to no avail. We can hear music from our CD Player through the USB to the keyboard speakers but we can not see any files on song manager and nor will song recorder work. It all works under Windows 98. Has any one experienced this problem? We have checked Audio Codecs & Panasonic Musical Instrument to ensure the correct - non-digitally signed versions - are being used.