Is there anyone on the board who can point me to some technical help installing the SD Jukebox V2.4 software? I'm dying right at the outset, as the installation is telling me I have the wrong password. But I'm copying it right off the back of the box.

I've only been in the computer field for 30 years, so I feel pretty stupid at this point. I must be missing something obvious.

Is there a viable tech support phone number that anyone can recommend? I gave up on the general Panasonic customer support number after 20 minutes on hold. And now I'm hoping one of you experts can bail me out with some suggestions.

Many thanks from a new member.

John w2ki