My problem is that the information on my KN5000 hard drive ( that Technote have ) has to be transferred to the 6000 hard drive, they (Technote ) have been waiting for months for Keysoft to come up with the means to do this, with no luck, in the end Technote said they would do this themselves, by transferring the files onto floppy disks then installing them onto the 6000 drive, but they found that this was too time consuming and they have now sent the 5000 file information to Keysoft to copy to the 6000, that was 10 days ago, I dont know what will happen next, I am at my wits end, having waited since X-mas for a drive that I bought and paid for in December