Bernie, UPS will pay for ALL damages and labor for repairs including shipping costs. Been through this a time or two myself. You have to press the issue, though.

Gary
_________________________
PSR-S950, TC Helicon Harmony-M, Digitech VR, Samson Q7, Sennheiser E855, Custom Console, and lots of other silly stuff!

K+E=W (Knowledge Plus Experience = Wisdom.)