Steve,
Thanks for chiming in. Could you please list these 'horrible' service issues? This is what we are currently accumulating and trying to see how to get solutions to.
Then ... for each one, list possible suggestions to fix these issues
Thanks,
AJ
AJ....I have not bought a Ketron product and because of the reputation never will....I Google every purchase as do all my clients. I will not be a guinea pig as I was for my Ensoniq.
Rebrand is something that should be looked at long and hard