Steve,

Thanks for chiming in. Could you please list these 'horrible' service issues? This is what we are currently accumulating and trying to see how to get solutions to. Just list as ...
1. xxxx
2. yyy
3. zzz

Then ... for each one, list possible suggestions to fix these issues. This will go a long way.

Thanks,

AJ

Originally Posted By Steve A
Ensoniq was a threat in The 80's and early 90's and they released a beautiful keyboard VFX SD that did everything at the time better than the renowned M1 and Roland Synths & Yamaha DX7....the sequencer killed the competition, the sounds cutting edge for the time.

I bought one and loved it. But it was unreliable on stage because of bad solder in the circuit board. Took them 2 years to fix my board when they finally figured out their error.

Never played a Ketron. But the things I have heard will not allow me to consider this board. Horrible Customer Service is simply a non starter for me. There is no excuse for it period.

I defended my VFX SD cause I was in it 2K. Sorry can't be a guinea pig. So yes no one cares about this board as the reputation of this Company is they don't care.

Everyone whined about the PA4X as I had possibly the first one here. There were glitches but they addressed it.

Sorry people can't buy a product from them.

I would look long and hard at a Rebranding