You're welcome Mike.
I'm also expecting the SD40 is the module version of SD7 except for the launchpad feature. I just learned also that Ketron is updating the SD40 OS and completing what's missing on the first batch so there will be some delays. You may want to hold on your unit as there's an update coming that might address your issues. Concerning the styles, I'm pretty satisfied with my MJPro so I guess I'll be happy with SD40 styles (like SD7's) with almost twice the number compared with MJPro. I hope I made a good decision to trade in my MJPro with SD40.
You're right about the customer support, it's almost non-existent. AJ is the only contact person here in the USA that responds to customers and inquiries.
I wish there are other arranger modules from other companies.
Regards,
Jimmy