Hey Alliehoe,

Sorry about your difficulty. It specifically says on "Ketron.it" that the 4.1b software download is not for Auyda 4 and 5!

I think you should RESET your Auyda 4 to the factory default.

Turn the Audya OFF. Then, while holding down the F10 key and the UNPLUGGED button, turn the Audya back ON. Maybe this will help.

Good Luck,
Don P