My friend Tony from the U.K. suggested that I voice my dissatisfaction for the Audya for all to hear, including I hope, someone fron Ketron with a clue about this ketboard. I will be charged a 15% re-stocking fee $700.00 USD for the right to own a keyboard that never should have been distributed until the OS was ready. After numerous crashes, major midi file transfer problems and probably the worst manual in the history of modern electronics, I am sending it back to Musiciansbuy.com. It's not there fault but they need to re-assess they're relationship with Ketron about this awful and very expensive keyboard. I'll go down as one of the saps who actually bought this Ark and was totally dis-satisfied. Thanks Ketron for NOTHING!!!