Yes I have spoken to him and to be fair he has been most polite and helpful. However the advise he gave has not worked so far--I still cannot save the sliders settings despits following all advise given and i still can not assign and Save seperate outs properly -the audya reverts back every time.
In all fairness guys, half of these problems could have been averted if ketron had only printed a PROPER manual with questions and answers and a comprehensive explaination of each function . Instead they give Lip Service to most of it in my opinion