Originally posted by to the genesys:
Actually, I agree with Yamaha business practices. They are doing what is good for the business.
Whether it is good musically and good for the customer’s pocket is of secondary concern.
That is what Roland and Gem did wrong they were looking out for the best interest of customers’ pockets and for music development. Giving free OS upgrades that significantly changes the instrument was not in their best interest.
Yes, Roland and Gem should have followed Yamaha's path...if they had, you'd be playing a new Gem instrument today.
Free OS upgrades are nice, but why wasn't the instrument introduced with them in the first place, rather than playing catch up, and sowing the seeds of doubt in their client's minds?
Yamaha's method seems to have proved better for both musicality, and their customers pockets...clients could choose to keep the fine instrument they already had, or, buy a new more advanced model.
Ian
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