Why can't you insist that Ketron FLY the part to you? Can't weigh more than a few ounces...
We'd all be VERY interested in hearing how quickly this one gets to you. While NO arranger is completely problem free, the time taken to turnaround a service issue, especially in an arranger FAR too expensive to afford a backup is CRITICAL...
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An arranger is just a tool. What matters is what you build with it..!