Brian,
I don't know much about the Audya. Have you loaded the latest operating system into the keyboard? Also, there must be a way of doing a master reset or factory reset that could solve some of your problems.
Good Luck,
Gary

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PSR-S950, TC Helicon Harmony-M, Digitech VR, Samson Q7, Sennheiser E855, Custom Console, and lots of other silly stuff!
K+E=W (Knowledge Plus Experience = Wisdom.)