I do agree that there are times when a response from them seems to take forever, also the OS4 updates have been taking quite awhile, but as the keyboard stands noww, other than some of the people will real hardware issues. The board works, I don't make as much money selling them as the other companies, but I personally enjoy the styles and sounds that for me are the best for what I use them for.

I play tons of latin and italian music, so the ketron is the only way to go for that certain sound.

I have many times offered Ketron my services as a liaison between the factory, tech, customers. But I have gotten no answers.

So I can only do what I can for now, too bad because i really enjoy the product



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