Bill and I are both fortunate in that we have access to outstanding, authorized service centers. In both instances, they are factory-trained, certified and capable of trouble-shooting, diagnosing the problem(s) and replacing individual components on the PC boards themselves. While keyboard failures are indeed rare, they do happen.

Technicians in this category are indeed rare. If you have not encountered one in your area I implore you to do so as soon as possible. One day, when you least expect, your keyboard, or some other essential component of your overall system, will ultimately fail. When this occurs the last thing you need to be doing is searching for a repair center that can get your keyboard, etc.. up and working ASAP. You need someone that will put you at the head of the line so you can continue to maintain your commitments to your clients.

One final note: If you DO NOT have some type of backup system, and you do this stuff for a living, well, you get the idea. Bill and I both have backups that are ready to go at a moment's notice. I've always considered backups a professional way of doing business.

Cheers,

Gary