Tom.., you can't rightfully expect a company to honor a warranty (even if it's a two year warranty) to the second-hand buyer. No company should be obligated to honor a warranty to a second hand buyer (unless it's listed as a transferable warranty and is company policy).

Often warranties cover the initial buyer. It's not right to expect any company to pass on that warranty to the next buyer. Buying something second hand (regardless of whether it's new or not) does not and should not give you the full privilages (as it relates to the product warranty) that are afforded to the "original buyer".

That's unreasonable IMO. It's bad enough we're a nation of "Getting our cake and eating it too", but now we want the cake, the right to eat it.., and the right to take some of the cake from the guy next to us. Greedy, Greedy, Greedy.

Look at it like this. Let's say you purchase a keyboard from the original buyer. The keyboard has a two year warranty. The original owner has had the keyboard for one year and six months. Perhaps he used it for gigs, but it's in MINT condition. He then sells the board to you. You've had the board for 2 months and now it breaks down..., should the company be liable to fix it for you under warranty? ABSOLUTELY NOT! That company should NOT be obligated to fix that board considering it's now in the hands of the second owner. It lasted for a year and a half without any problems from the original owner. Two months in your hands it now breaks.., and in the hands of the second owner.

Put yourself in the companies position. Perhaps it broke because your playing style, and treatment of the keyboard may be a tad more aggressive than the original owner (the name Bert Smorenburg comes to mind.., when considering a more aggressive user).

That keyboard may have broken down because of how you use and how you physically treat it (although you may not think your playing style or usage is more aggressive than the average guy). I can only imagine if every other keyboard player out there was a Bert Smorenburg...., companies would probably see their warranty repairs double

Companies should not be obligated to that second owner unless they have a written policy for it. What happends if within that 2 years the keyboard is on its 4th owner and it breaks down.... Why in the hell should a company still be liable after 4 different people with 4 different playing styles and 4 different ways of physically handling and treating the thing be held liable to then fix it....?????

Hell..., this forum is an EXCELLENT example. When you really look at it... how many times do you think a particular keyboard has changed hands between members here (all within the warranty period)? Geez.., some boards here are on the 3rd owner by the time the warranty expires! That's 3 different owners, multiple trips through UPS, FEDEX and their employees... Based on what goes on here with transactions should these keyboard makers still be held liable to fix these products????




[This message has been edited by squeak_D (edited 12-11-2008).]