Thanks for adding to my comments, Diki. That's pretty much what I'm getting at. Both of my present keyboards were bought online, but they are used items from private parties. But when I bought my G70, I went straight to my local dealer who knows me well over many years of doing business. The deal I got from him was better than anything I could get at any GC or online store or even eBay. And, as you said, the service factor is worth so much.
Too bad the manufacturers make it so difficult for smaller retailers to stock a small amount of TOTL and MOTL arrangers. As was said, when you can't demo them, it makes your choices much smaller.