Just thought I'd let everyone know I have had a bad experience with these guys. I ordered a Ketron footswitch from them ($100) a month ago because they were one of the few sites that had them in stock and sold them online.
They very promptly (same day) charged my credit card for the full amount, which I assumed meant they had to ship it.
After two weeks of hearing nothing from them I called them. A older gentleman answered the phone unprofessionally and made me feel very bad for bothering him. He said "What kind of product" and I said a Ketron. "Come on, what kind of Ketron!" and I said here's the order number. "I don't care about the order number, Ketron is ordered from the factory and you'll get it from them."
So I said thanks and waited another two weeks. Nothing.
So I called yesterday and got the same guy (sounds like a home business - wife talking in the background) and he still didn't want the order number he said he'd call the factory and find out about it and would call me back.
No call back.
I'm going to cancel this order today and they better credit my card.
This is my only experience with them and yours may have been great or may be great in the future with them. Mine wasn't.
Tommy